Customer terms of use
Terms & conditions
Please read these terms carefully before using the Cutie Dreams store. By using the site and placing an order you agree to the following.
Orders & personalisation
You're responsible for the accuracy of the details you enter for personalised products — the name, the wording, the thread colour and the font. Embroidery is stitched exactly as written in the order, and a personalised product can't be changed once work has started.
Prices & availability
Prices are shown in the local currency and include the product, the chosen wrapping and any personalisation fee. Prices shown while browsing are estimates; the final price is confirmed when you place the order. The store may change prices or end any offer at any time.
Preparation & delivery
All orders need 15 to 20 days for preparation, including delivery. Shipping is charged by city and delivery method, and becomes free once the order passes the threshold shown in the store.
Payment
You can pay by Visa or Mastercard, with Apple Pay, or in instalments with Tabby and Tamara. All prices are shown and charged in Saudi riyals.
Intellectual property
The logo, designs, photos and site content are the intellectual property of Cutie Dreams and may not be copied or used commercially without prior written permission.